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Return & Exchanges

AYS Online promises to deliver the best services, advice, and convenience to our customers which they actually deserve, hence proving ourselves to be the trusted partner for technology. In case if you are not completely satisfied with your purchased product, we can help you with exchange & return.

Returns/Exchange Policy

There are certain conditions that must be fulfilled while making a product return:

  • The product must be unwashed, unused and in its perfect condition
  • The purchased product should include its original tags, accessories, user manual, warranty card and freebies
  • The delivered product should be returned in its undamaged and original packaging box.

If we find that the returned product is not in a satisfactory condition, we reserve the right to send it back to you.

Reasons for Return/Exchange

  1. The purchased product is slightly damaged, broken or malfunctioning
  2. Incorrect or incomplete product has been delivered
  3. The purchased product needs to be exchanged with another brand